The previous user agreement can be seen here
The following describes the terms on which tradesmen.ie offers you access to our services.
Welcome to the user agreement for tradesmen.ie ("User Agreement"). The services available at www.tradesmen.ie are provided by Barrowvale Technology Ltd T/A tradesmen.ie. ("tradesmen.ie ", "we", "us" or "our"), company registration number 330063, having its registered office at Jamestown, Ballybrittas, Co. Laois, Ireland. The term Service Provider refers to any person who provides a service of any kind, including their subcontractors, agents and employees. The term Service Buyer refers to any person looking for a service to be provided. The terms "You", "Your", "User", or "Users" refer to anyone accessing our services or web site for any reason.
Information or Queries
How it Works
If you are registering with the Site as a business entity, you represent that you have the authority to legally bind that entity.
Not acting within the spirit of the Agreement
tradesmen.ie works to keep our services working properly and the users satisfied. Please report any problems, offensive content, and/or policy breaches to us.
Where you do not act within the spirit of this agreement, or for any other reason whatsoever, we may, at our sole discretion, take certain actions which include but are not limited to, issuing you with warnings, limiting, suspending, or terminating your user accounts, restricting or prohibiting access to, and your activities on, our site (including cancelling and removing jobs posted by you), delaying or removing hosted content, and taking technical and/or legal steps to keep you off our site. Not acting within the spirit of the Agreement may include, but is not limited to, some of the reasons below:-
In our sole opinion, you are creating problems (including for example the harassment of our staff or other users) or exposing us or another user to financial loss or legal liabilities;
Despite our reasonable efforts, we are unable to verify or confirm any information you provide to us; and/or
Negative feedback is received which we, in our sole opinion deem to be excessive.
We also reserve the right to cancel unconfirmed accounts and to modify or discontinue accounts that have been inactive for a long time.
You agree not to hold tradesmen.ie responsible and to indemnify tradesmen.ie for any loss you may incur as a result of tradesmen.ie taking any of the actions described above.
Please note that your use of the Site remains at all times at the absolute sole discretion of tradesmen.ie.
The Service Buyer can use the Site for free or he/she can opt to pay a fee to avail of one or more enhanced services. For example the Highlighted Post option which highlights the job for up to 2 working days and makes it stand out from the other jobs posted. The Highlighted Post option may result in a better response from Service Providers as they may perceive you to be more serious about getting the job done. However, we do not guarantee that you will get any response through any of the enhanced or paid services, or if you do that the Service Providers who do respond will be willing or able to carry out the work for you. Therefore, you will not be entitled to a refund if you do not get a response to the enhanced paid service or if the Service Providers who do respond are not willing or able to carry out the work for you. We may change the fee of certain enhanced services from time to time but the fee for each service will be clearly visible at the time when it is offered to you, and you can click the 'Buy Now' button if you are happy to proceed.
The Service Buyer must register with the Site in order to request contact from Service Providers. The Service Buyer must not post the same job more than once in any 6 month period. The Service Buyer is expected to provide feedback when each job is complete. A fair usage policy applies. If the Service Buyer is deemed to be excessively posting jobs without hiring Service Providers or if the Service Buyer has not provided feedback on previous jobs then the Service Buyer's use of the Site may be restricted or prohibited.
While we go to great lengths to check that Service Providers are interested and are available to provide a service, we do not guarantee that a Service Provider will contact you. The onus is on you to make a decision on which Service Provider to use and to agree on the price and description of the job.
Without prejudice to the generality of the foregoing, if you are a Service Buyer, you accept and agree that we have no control over, do not guarantee, and you will not hold us responsible for:
- the delivery and/or completion of the service;
- the quality or safety of the service provided;
- the ability of a Service Provider to provide the service;
- the solvency of a Service Provider or a Service Buyer.
- the qualifications of a Service Provider;
- the relevant trade or industry accreditation of a Service Provider;
If you are a Service Provider, you accept and agree that we have no control over, do not guarantee, and you will not hold us responsible for:
the ability or the commitment of the Service Buyer to proceed with the job;
payment by the Service Buyers for your service.
Regardless of the previous paragraph, if we are found to be liable, our liability, and the liability to you of our subsidiaries, affiliates, officers, directors, subcontractors, agents and employees, is limited to 120 euro in aggregate.
Whilst we use reasonable endeavours to respond to any telephone or written correspondence or enquiries within 3 working days, we cannot guarantee the time that we will respond.
Service Provider Qualifications and Insurancetradesmen.ie believes that its custom built rating system provides Customers with a useful aid in assessing the quality, value and reliability of a Service Provider. In addition to this tradesmen.ie believes that by the Service Provider allowing themselves to be rated, it may provide Customers with a level of confidence regarding the Service Provider's ability. tradesmen.ie checks the validity of the mobile phone number of all Trade Professionals prior to the Service Provider using the Website or the Service. Furthermore tradesmen.ie requires that Service Providers submit at least 5 references from previous customers before they are allowed to use the website or service. The mobile numbers of all referees are verified and tradesmen.ie also reserves the right to verify any reference by postal verification or by phone.
tradesmen.ie does not verify or guarantee any Service Provider's trade accreditation or registration on the Customer's behalf nor whether any such documentation is still valid.
It is the responsibility of the Customer to satisfy themselves that the Service Provider is appropriately qualified and/or has the necessary insurance cover to complete the job prior to the Service Provider commencing the job. Where a specific trade accreditation or registration is required to be held by a Service Provider for a particular job tradesmen.ie advises the Customer to request sight of evidence of the applicable accreditation or registration from the Service Provider prior to the commencement of the job. It is also the responsibility of the Customer to check with their insurance adviser to see what insurance is required for the job. The Customer should check that they themselves are adequately covered and/or that the Service Provider has adequate cover prior to the Service Provider commencing the job. Where insurance cover is required to be held by the Service Provider tradesmen.ie advises that the Customer should request sight of evidence of the service provider's insurance policy. However, if the Customer does not feel competent to inspect the Service Provider's insurance policy themselves tradesmen.ie advises that the Customer should ask their insurance adviser to inspect it for them.
You agree that you will only use this Site in accordance with the terms and conditions set out in this User Agreement. You agree to compensate us in full for any losses or costs (including reasonable legal fees) we incur arising from any breach by you of this User Agreement.