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Fees Policy

The following fees policy shall apply to users registering on or after 29th June 2017, as from the date of registration. For users who registered prior to 29th June 2017, the fees policy shall apply as from 1st August 2017.

The previous fees policy can be seen here

Fees Policy

If you are a Service Buyer you can post a job for free on the website at http://www.Tradesmen.ie/getquote.asp. Jobs posted by phone or sms message may incur a fee.

Registration and Monthly Subscription Fees
For service providers jobs are called 'Leads'. If you are a service provider who wishes to buy Leads, you must pay a registration fee of 53.72 + VAT plus a certain value of Leads in advance and a monthly subscription fee thereafter of €7 + VAT. This fee will be deducted from your balance on the first day of each month or shortly after. This monthly subscription fee applies to all service providers by default. Service providers who registered before January 1st 2013 can opt out of the monthly subscription fee if they request it in writing at least 21 days before the next fee is due).

Our aim is to provide you with more leads per month than any other website. Once you are paying the monthly fee, if there are not at least 250 lead summaries each month that match the trades and counties you have selected in your profile we will refund you for each lead below 250 at the rate of 2cent + VAT per lead. That means for example that if there were 100 leads that matched your criteria in the month you will be refunded (250-100) x €0.02 = 150 x €0.02 = €3 + VAT and if there were no leads that matched your criteria in the month you will be refunded (250-0) x €0.02 = 250 x €0.02 = €5 + VAT. Refunds will be made on the last day of the month or before the next monthly fee is due. Service providers paying the monthly fee do not have to pay success fees and will receive other benefits such as extended times for requesting lead refunds(see below).

We offer you the Leads by email which match the criteria that you have entered in your profile. In addition to this you can opt to receive lead notifications by text message and there is a charge per text message for this.

Please note that Monthly subscription fees are not used to pay for leads. Leads fees are deducted seperately as outlined below.

Fees for Leads
If you wish to buy the Lead you can send a text message with the ID number of the Lead, a colon (:) and the price that you wish to pay for the lead. If there are four service providers or less, interested in a lead over an extended period, then the lead will be sold on a first come first served basis. If it's a case that there are more than four service providers requesting a lead within the first fifteen minutes then the lead will go to the four service providers with the highest bids. If you are one of the successful applicants for the lead, then it will be sent to you and the Lead price deducted from your balance.

Refunds for Leads
Service providers who registered before January 1st 2013 and who have opted out of the monthly fee can request a refund for a lead under certain circumstances as long as they request the refund within 24 hours of purchasing the lead. Service providers who registered on or after January 1st 2013 or who have not opted out of the monthly fee can also request a refund for a lead up to 24 hours of purchasing the lead and up to 7 days of purchasing the lead in some cases. A fair usage policy applies.

Lead Processing Fees
The lead price includes a processing fee of 1 + VAT. If the lead price is less than 1 then the processing fee will be equal to the lead price. The processing fee is non-refundable in the case that the lead is refunded for any reason.

Text Message Fees
There is a fee per text message for lead notifications that are received by text message. This fee per text message only applies for categories or counties for which the service provider has requested to receive lead notifications and assuming you have requested to receive lead notifications by text message. Text message fees are applied to your account at the end of each week or sooner if the total fees have reached €2 + VAT. If the total for text message fees has not reached €2 + VAT in that week it will roll on to the next week and so on. You must have a balance of at least €5 on your account in order to receive lead notifications by text message. You can opt out of receiving lead notifications by text message by logging into your account and clicking on the link that says 'Edit Profile' and on this page you can untick where it says 'I would like to receive priority notification of leads by Text Message'. If you opt out of receiving text messages at any time the balance of fees due for text messages will be charged to your account at the end of that week. There is no fee for receiving leads by email and there is no fee for receiving text messages which are not lead notifications. The fees that we charge you per text message are outlined below:-
14cent + VAT per lead notification by text message

Payment Processing Fees
On payments received there will be a minimum fee of 3.50 or 3.50% of the value of the payment (whichever is greater). For example if you want to deposit 30 into your account it will cost 3.50 so 33.50 will be deducted from your card or will be payable by cheque. If you wish to make a payment of 150 the fee will be 150 x 3.50% = 5.25 so 155.25 will be deducted from your card or will be payable by cheque.

Fees for References
It is free to request references by email. There is a fee of €0.80 + VAT per request for requesting references by text message.

Success Fees

For Service providers who registered before January 1st 2013 and have not opted out of the monthly fee, there is a small fee applied when a job has been completed and feedback recorded, we call it the Success Fee. At our discretion we may apply a discount to the purchase of leads based on a number of criteria which include but is not limited to (1) the amount of positive feedback you have received on the website; (2) the value of the jobs for which you have received positive feedback; (3) your proximity in relation to the job.

Success fees do not apply to tradesmen who register on or after 1st January 2013. Success fees only apply to tradesmen who registered prior to January 2013 and who have opted out of the monthly fee by giving at least 21 days notice in writing.
The Success fee is applied when the job is carried out by the service provider and rated by the customer.
The success fee will be applied as outlined below for the following job values:-
0-500 euro = 1.00%
501 euro - 2000 euro = 1.00%
2001 euro - 10,000 euro = 0.50%
10,001 euro - 100,000 euro = 0.10%
over 100,000 euro = Max 100

See examples below of how fees are applied. These are examples only. The Lead price is used for illustration only and will vary depending on competition among service providers.

Example 1:
Job Name: Leaking tap.
Job description: I need a plumber to fix a leaking tap:

Lead Price: €3

Value of job completed: €80

Success fee: €0.80 (€80 x 1.00%)

Total fee to the tradesman: €4.60 (€3.80 + vat @23%)

Example 2:
Job Name: Painting
Job Description: paint reception area and two rooms, have paint already

Lead Price: €8

Value of job completed: €600

Success fee: €6 (600 x 1.00%)

Total fee to the tradesman: €16.94 (€14 + vat @23%)

Withdrawing money from your account.
There is a processing fee of 3.50% for withdrawing money from your account (minimum fee of €3.50 applies). You cannot withdraw money from accounts with a balance of €3.50 or less. Accounts with a balance of €3.50 or less will be closed without any refund if no leads have been purchased for a period of 12 months.

Note: Stated tradesmen.ie fees exclude VAT@23% and this is calculated at the Irish rate of VAT.

We may amend our Fees Policy at any time either by e-mail or by posting the amended terms on the Site. Unless stated elsewhere in this Fees Policy, all amended terms shall become effective immediately once posted on the Site.