We are committed to protecting your privacy and we take
our responsibility regarding the security of your information
very seriously. We will try to be clear and transparent
about the information we are collecting and what we will
do with that information. This Policy was last updated
Collection of Personal Data
Creation of Personal Data
Categories of Personal Data we may Process
Lawful basis for Processing Personal Data
Sensitive Personal Data
Purposes for which we may Process your Personal Data
Disclosure of Personal Data to third parties
International transfer of Personal Data
Your legal rights
Cookies and similar technologies
This policy is issued by Barrowvale Technology Ltd. T/A
Tradesmen.ie , its subsidiaries and its affiliates and
is addressed to individuals outside our organisation with
whom we interact, including customers, visitors to our
web sites, users of our Apps, and other users of our services.
The services available at http://www.Tradesmen.ie are
provided by Barrowvale Technology Ltd T/A Tradesmen.ie.
("Tradesmen.ie ", "we", "us"
or "our"), company registration number 330063,
having its registered office at Jamestown, Ballybrittas,
Co. Laois, Ireland. The term Service Provider refers to
any person who provides a service of any kind, including
their subcontractors, agents and employees. The term Service
Buyer refers to any person looking for a service to be
provided. The terms "You", "Your",
"User", or "Users" refer to anyone
accessing our services or web site for any reason.
For the purposes of this policy, Barrowvale Technology
Ltd. is the Data Controller. This policy covers the information
practices relating to our company web sites and services
offered now or in the future.
This policy may be amended or updated from time to
time to reflect changes in our practices with respect
to the processing of personal data, or changes in Irish
or European Union law. We encourage you to read this policy
carefully, and to regularly check this page to review
any changes we might make in accordance with the terms
of this policy.
We may collect personal data about you from the following
- Data you provide: We may obtain your personal data
when you provide it to us e.g., where you contact us
via text message, email or telephone, or by any other
means, or when you provide us with your business card.
- Relationship data: We may collect or obtain your personal
data in the ordinary course of our relationship with
you e.g., if you purchase a service from us.
- Data you make public: We may collect or obtain your
personal data that you manifestly choose to make public,
including via social media e.g., we may collect information
from your social media profile(s), if you make a public
post about us.
- App data: We may collect or obtain your personal data
when you download or use any of our Apps.
- Web site data: We may collect or obtain your personal
data when you visit our web sites or use any features
or resources available on or through a web site.
- Registration details: We may collect or obtain your
personal data when you use, or register to use, any
of our web sites, Apps, or services.
- Content and advertising information: If you choose
to interact with any third-party content or advertising
on a web site or in an App, we may receive personal
data about you from the relevant third-party.
- Third party information: We may collect or obtain
your personal data from third-parties who provide it
to us e.g., credit reference agencies; law enforcement
We may also create personal data about you, such as records of your interactions with us, details of jobs you have posted, leads you have requested and purchase history for internal administration purposes and analysis.
We may process the following categories of personal data
- Personal details: given name(s), preferred name,
- Demographic information: salutation, gender, date
of birth or age, nationality, job title, industry, occupation,
skill sets, language preferences;
- Contact details: postal address, telephone number(s),
email address, details of your public social media profile(s);
- Consent records: records of any consents you may
have given, the date and time, the means by which we
obtained your consent;
- Service Provider Activity: records of leads purchased,
references requested and received, reviews posted, reviews
received, feedback provided;
- Service Buyer Activity: records of jobs posted, references
posted, reviews posted, reviews received, feedback provided,
- Purchase details: records of purchases, prices paid;
- Payment details: invoice records, payment records,
billing address, payment method, bank account number,
IBAN details, SWIFT details, payment amount, payment
date, records of cheques;
- Identity Verification and Fraud Prevention information:
documents regarding identity and standing, corporate
and financial information, credit history information,
insurance information, tax registration and/or VAT Number
and bank account information among others;
- Data relating to our web sites and Apps: device type
used, operating system, browser type, browser settings,
IP address, language settings, dates and times of connecting
to a web site, App usage statistics, App settings; dates
and times of connecting to an App, location and other
technical communications data (some of which may constitute
personal data), username, password, security login details,
usage data, aggregate statistical information;
- Employer details (where you interact with us in your
capacity as an employee in relation to business correspondence):
the contact information of your employer (including
name, address, telephone number and email address) to
the extent relevant;
- Content and advertising data: Analytics which record
your interactions with our online advertising and content,
records of advertising and content displayed on web
site pages or App screens displayed to you, and any
interaction you may have had with such content or advertising,
including mouse clicks, any forms you complete and any
- Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.
If you give us personal information about someone else such as a reference, you must do so only with that person's authorisation. You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice.
In processing your personal data in connection with the
purposes set out in this policy, we may rely on one or
more of the following legal bases, depending on the circumstances:
- Consent: We may process your personal data where
we have obtained your prior, express consent to the
processing (this legal basis is only used in relation
to processing that is entirely voluntary - it is not
used for data processing that is necessary, legal or
obligatory in any way)
- Contractual necessity: We may process your personal
data where the processing is necessary in connection
with any contract that you may enter into with us;
- Compliance with applicable law: We may process your
personal data where the processing is required by applicable
- Vital interests: We may process your personal data
where the processing is necessary to protect the vital
interests of any individual
- Legitimate interests: We may process your personal
data where we have a legitimate interest in carrying
out the processing for the purpose of managing, operating
or promoting our business, and that legitimate interest
is not overridden by your interests, fundamental rights,
We do not seek to collect or otherwise process your sensitive
personal data in the ordinary course of our business.
Where it becomes necessary to process your sensitive personal
data for any reason, we rely on one of the following legal
- Compliance with applicable law: We may process your
sensitive personal data where the processing is required
or permitted by applicable law e.g. to comply with our
diversity reporting obligations
- Detection and prevention of crime: We may process
your sensitive personal data where the processing is
necessary for the detection or prevention of crime,
including the prevention of fraud.
- Establishment, exercise or defence of legal rights:
We may process your sensitive personal data where the
processing is necessary for the establishment, exercise
or defence of legal rights.
- Consent: We may process your sensitive personal data
where we have, in accordance with applicable law, obtained
your prior, express consent prior to processing your
sensitive personal data. This legal basis is only used
in relation to processing that is entirely voluntary
- it is not used for data processing that is necessary,
legal or obligatory in any way.
The purposes for which we may process personal data,
subject to applicable law, include:
- Provision of services to you: if you are a Service
Buyer we use your personal data to communicate with
you about the job you posted and your request to receive
quotes, to provide your contact information, details
of jobs posted and reviews you have received if any
to a maximum of four service providers who are interested
in giving you a quote, to provide tips on how to stay
safe, understand how our service works and have a good
experience using our service, to process payments where
you have purchased other services such as featuring
your job; if you are a Service Provider we use your
personal data to process payments and to offer you leads
that match the trades and counties you have selected
in your profile and to pass on your contact details
and references and reviews received to the Service Buyer
when you purchase a lead; we use your personal data
to determine if you posted a job or registered as a
Service Provider in the past and to check that you were
not suspended from using our service for breach of our
User Agreement or for any other reason;
- Communications: we use your personal data to communicate
with you in relation to the services you have requested
via different channels (including via email, telephone,
text message, social media, post or in person);
- Communications and IT operations: we may process
your personal data for management of our communications
systems, operation of IT security systems and IT security
- Health and safety: we may process your personal data
for health and safety assessments, record keeping, compliance
with related legal obligations
- Financial management: we may process your personal
data for sales, finance, corporate audit, vendor management
- Surveys & Feedback: we use your personal data
to engage with you for the purposes of obtaining your
views on our services and users with whom you have engaged
for quality control purposes and in order to protect
the security of our users, ourselves, and others. For
example, if you are a Service Buyer we use your personal
information to request feedback on a job you have posted
or if you are a Service Provider we use your personal
information to request feedback on a job you have carried
- Security: we may process your personal data in order
to protect the security of our users, ourselves, and
others. For example, if you visit our premises we may
process your personal data by keeping records of visits
and CCTV recordings; if you access our services online
we may process your personal data through the use of
login records and access details; if you are a Service
Provider we may request identity verification and fraud
prevention information including documents regarding
identity and standing, corporate and financial information,
credit history information, insurance information, tax
registration and/or VAT Number and bank account information
among others; if you provide us with false or inaccurate
information and we suspect or detect fraud then we may
forward this information to the relevant fraud or crime
- Investigations: we may process your personal data
for the purpose of detecting, investigating and preventing
breaches of policy, criminal offences in accordance
with applicable law;
- Legal proceedings: we may process your personal data
for the purpose of establishing, exercising and defending
- Legal compliance: we may process your personal data
for compliance with our legal and regulatory obligations
under applicable law
- Improving our web sites, Apps, services: we may process
your personal data for the purpose of identifying issues
with our web sites, our Apps, or our services, planning
improvements to our web sites, our Apps, or our services,
notifying you of changes to any of our web sites, our
Apps, or our services, creating new web sites, Apps,
- Newsletters and marketing information: we use your personal information to send newsletters or marketing information to you (where you have given consent)
If you are a Service Buyer and you post a job on our
website we will provide the contact details you have submitted
to a maximum of four service providers who are interested
in quoting for your job so that they can contact you and
give you a quote. The jobs you have posted and any reviews
you posted or received may be published on our website
or sent to prospective Service Providers under a username
or shortened anonymised version of your name which may
give service providers more confidence in quoting for
your job. If you provide your consent we will provide
your contact details to a trusted third party call centre
to get feedback on your experience using our service for
quality control purposes.
If you are a Service Provider we will provide your contact
details to a service buyer if you are interested in quoting
for their job and if certain criteria are met. We will also
send the Service Buyer's contact details to you. We would ask
you to dispose of the Service Buyer's contact details as soon
as you have finished engaging with them about the job, unless
you obtain their permission to retain their contact details.
need to share personal information with trusted third
party service providers for identity verification and
fraud prevention. In the event of a dispute between a
Service Provider and a Service Buyer we reserve the right
to share any other information that we hold in relation
to a service provider if we feel that it may help to resolve
the matter in accordance with applicable law.
We may disclose your personal data to other entities
within the company group, for legitimate business purposes,
including operating our web sites and our Apps, and providing
services to you, in accordance with applicable law.
In addition, we may disclose your personal data to:
- legal and regulatory authorities, upon request, or
for the purposes of reporting any actual or suspected
breach of applicable law or regulation
- outside professional advisors, accountants, auditors,
or lawyers, subject to binding contractual obligations
- third party processors, e.g. payment services providers,
data centres; etc., located anywhere in the world, subject
to the requirements noted below.
- any relevant party, law enforcement agency or court,
to the extent necessary for the establishment, exercise
or defence of legal rights
- any relevant party for the purposes of prevention,
investigation, detection or prosecution of criminal
offences or the execution of criminal penalties, including
safeguarding against and the prevention of threats to
- any relevant third-party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets, including in the event of a reorganisation, dissolution or liquidation.
- any relevant third-party where we acquire a product
- any relevant third-party provider, where our web sites
and our Apps use third-party advertising, plugins or
content. If you choose to interact with any such advertising,
plugins or content, your personal data may be shared
with the relevant third-party provider. We recommend
interacting with its advertising, plugins or content.
If we engage a third-party processor to process your
personal data, the processor will be subject to binding
contractual obligations to:
- only process the personal data in accordance with our prior written instructions;
- use measures to protect the confidentiality and security
of the Personal Data; together with any additional requirements
under applicable law.
Because of the international nature of our business,
we may need to transfer your personal data within the
company or group, and to third-parties as noted in the
'Disclosures' section above, in connection with the purposes
set out in this policy. For this reason, we may transfer
your personal data to other countries that may have different
laws and data protection compliance requirements to those
that apply in the country in which you are located.
Where we transfer your personal data from the EEA to
recipients located outside the EEA who are not in Adequate
Jurisdictions, we do so based on standard contractual
clauses. You may request a copy of our standard contractual
clauses using the contact details provided.
Please note that when you transfer any personal data
directly to a company entity established outside the EEA,
we are not responsible for that transfer of your personal
data. We will nevertheless process your personal data,
from the point at which we receive the data, in accordance
We have implemented appropriate technical and organisational
security measures designed to protect your personal data
against accidental or unlawful destruction, loss, alteration,
unauthorised disclosure, unauthorised access, and other
unlawful or unauthorised forms of processing, in accordance
with applicable Irish and European Union law.
As the internet is an open system, the transmission of
information via the internet is not completely secure.
Although we will implement all reasonable measures to
protect your personal data, we cannot guarantee the security
of your data transmitted to us using the internet - any
such transmission is at your own risk and you are responsible
for ensuring that any personal data that you send to us
are sent securely.
It is important for you to protect against unauthorised
access to your password and to your computers, devices,
and applications. Be sure to sign off when you finish
using a shared device or computer.
We take every reasonable step to ensure that:
- your personal data that we process is accurate and
kept up to date
- any of your personal data that we process which you
inform us is inaccurate will be erased or rectified
as per your instruction
We take every reasonable step to ensure that your personal
data which we process is limited to the personal data
reasonably necessary in connection with the purposes set
out in this policy or as required to provide you services
or access to our web sites and/or Apps.
We take every reasonable step to ensure that your personal
data is only processed for the minimum period necessary
for the purposes set out in this policy.
The criteria for determining the duration for which we
will keep your personal data are as follows:
We will retain copies of your personal data in a form
that permits identification only for as long as is necessary
in connection with the purposes set out in this policy
unless applicable law requires a longer retention period.
We may retain your personal data for the duration of any
period necessary to establish, exercise or defend any
Subject to applicable law, you may have several rights
regarding the processing of your relevant personal data,
- the right not to provide your personal data to us.
However, please note that we may be unable to provide
you with the full benefit of our web sites, Apps or
- if you do not provide us with your personal data,
we may not be able to process your orders without the
- the right to request access to, or copies of, your
relevant personal data, together with information regarding
the nature, processing and disclosure of those relevant
- the right to request rectification of any inaccuracies
in your relevant personal data
- the right to request, on legitimate grounds: - the
erasure of your relevant personal data, restriction
of processing of your relevant personal data
- the right to object, on legitimate grounds, to the
processing of your relevant personal data by us or on
- the right to have certain relevant personal data transferred
to another Data Controller, in a structured, commonly
used and machine-readable format, to the extent applicable
- where we process your relevant personal data based
on your consent, the right to withdraw that consent,
noting that such withdrawal does not affect the lawfulness
of any processing performed prior to the date on which
we receive notice of such withdrawal, and does not prevent
the processing of your personal data in reliance upon
any other available legal bases.
- the right to lodge complaints with the Data Protection
Commissioner regarding the processing of your relevant
personal data by us or on our behalf.
This does not affect your statutory rights.
To exercise one or more of these rights, or to ask a
question about these rights or any other provision of
this policy, or about our processing of your personal
data, please use the contact details provided below.
Please note that: -
- we may require proof of your identity before we can give effect to these rights
- where your request requires the establishment of additional facts, e.g., a determination of whether any Processing is non-compliant with applicable law, we will investigate your request reasonably promptly, before deciding on what action to take.
When you visit a web site or use an App, Cookies may
be placed onto your device, or Cookies already on your
device may be read. This should always be subject to obtaining
your consent, where required, in accordance with applicable
your browser and, in some cases, your preferences and
browsing habits. We may process your personal data through
Cookies and similar technologies, in accordance with our
Our web pages may contain electronic images (also known
as web beacons, single-pixel gifs or transparent graphic
images). This technology helps us to deliver cookies on
our sites, count users who have visited our sites, deliver
services, and analyse the effectiveness of our promotional
campaigns. We may also include web beacons in our marketing
or newsletter email messages to determine whether an email
is opened or if links are clicked. Web beacons are also
used to deliver interest-based advertising. You can find
out more about interest-based advertising here
All use of our Web sites, our Apps, and/or services is
subject to our User Agreement.
We recommend that you review our User Agreement regularly,
to review any changes, we might make from time to time.
We may process your personal data to contact you via
email, telephone, direct mail or other communication formats
to provide you with information regarding services that
may be of interest to you.
If we provide services to you, we may send information
to you regarding our services, upcoming promotions and
other information that may be of interest to you, using
the contact details that you have provided to us and always
in compliance with applicable law.
You may unsubscribe from our promotional email list at
any time by following the unsubscribe instructions included
in every promotional email we send.
We will not send you promotional emails from a list you
have selected to be unsubscribed from, but we may continue
to contact you to the extent necessary for the purposes
of any services you have requested or from additional
lists you have signed up under.
You may contact us about your direct marketing preference
by on our contact form here
If you wish to be taken off our contact list for direct
marketing, or if you have any comments, questions or concerns
about any of the information in this Policy, or any other
issues relating to the Processing of Personal Data carried
out by us, or on our behalf, please contact us by email
on our contact form here
or post to the following address:
means any application made available by us (including where we make such applications available via third party stores or marketplaces, or by any other means).
a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Data.
means a small file that is placed on your device when you visit a website (including our Web sites). In this Policy, a reference to a "Cookie" includes analogous technologies such as web beacons and clear GIFs.
means the entity that decides how and why Personal Data are Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.
Data Protection Authority
means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.
means the European Economic Area.
means information that is about any individual, or from which any individual is directly or indirectly identifiable, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
Process, Processing or Processed
means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
means any person or entity that processes personal data on behalf of the Data Controller (other than employees of the Data Controller).
Relevant Personal Data
means personal data in respect of which we are the Data Controller. It expressly does not include personal data of which we are not the Data Controller.
Sensitive Personal Data
means personal data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that may be deemed to be sensitive under applicable law.
Standard Contractual Clauses
means template transfer clauses adopted by the European Commission or adopted by a Data Protection Authority and approved by the European Commission.
means any website operated, or maintained, by us or on our behalf.